First steps & migration
- Quick Start Registration, menu creation, QR code generation in 5 minutes
- Switch to Us Move menu, products and stock from another system or import a live online store by URL
- Mobile Apps Native Android apps for admin, waiter, kitchen and courier
- Use Cases Real scenarios: cafes, restaurants, hotels, food courts, franchises
First day by business type
- First Day: Cafe, Restaurant, Canteen Three first-day checklists by venue format, the devices you actually need, and what can honestly wait
- First day: retail store A counter instead of tables: products with barcodes and stock, a scanner and scales, price tags and labels, receipts and the till by country, a storefront for orders — what to switch on the first day and what can wait
- First day: salon, barbershop, studio Services and durations, staff and schedules, the appointment book, online booking on your site and social media, reminders, deposits and no-shows, the till — a first-day checklist for appointment businesses
- First day: hotel, guesthouse Rooms and rates, the reservation grid, check-in and check-out, the guest folio, sales channels and the booking engine on your site, room service by QR — a first-day checklist
- First day: online store Catalog by import, storefront design and domain, payment and delivery, product feeds and marketplaces, abandoned carts — a first-day checklist for selling online
- First day: pickup point Cells and shelves, receiving from carriers, handing out by code, notifications to recipients, returns — a first-day checklist for a pickup point
- First day: services and B2B Studios, tutors, service centres, agencies and law firms: booking or request, lead, invoice and documents, website and widgets — a first-day checklist for service businesses
Account, subscription & data
- Subscription Plans, balance, invoices and add-ons like a custom domain
- Data Export Download settings, catalog, orders and reviews as a single archive
- Account and sign-in Registration, signing in by e-mail and with Google, password recovery, QR sign-in, moving the account to another e-mail, support sessions, deleting the account
- Account and location settings The Settings hub: general, interface, status automation, languages, subscription, access, support access, SIP accounts, export; the “window → settings” gear and shareable settings links
- Security and data Where data is stored and in which cloud per brand, who has access, passwords and device codes, support access, guest consents and data, export and deletion, what to do after a leak
- Data Processing Agreement (DPA) Draft data processing agreement between the venue (controller) and the platform (processor): subject matter, data categories, sub-processors, safeguards, deletion terms, incident notification
Help & reference
- No Internet or Cloud What keeps working when the connection drops: the POS keeps ringing up and printing, orders and receipts queue up and sync back without duplicates
- Platform feature reference Complete reference for all features: FAQ, troubleshooting, best practices
- How to get help The AI assistant in the panel, this help centre, the “Contact support” button, the support mailbox, what to attach to a request, how to report a bug; vulnerabilities go to a separate security@ mailbox
- Troubleshooting By symptom: the QR menu does not open, orders do not arrive, nothing prints, the till or fiscal device does not respond, the bridge is offline, cannot sign in, no notifications, online payment fails, an aggregator does not sync
- Frequently asked questions Plans and payment, countries and languages, devices and hardware, data and security, cancelling a subscription, integrations — short answers with links to detailed articles
- Glossary Location, business type, extension, bridge, device codes, stop list, KDS, pre-check, Z-report, fiscal memory and OFD, extension number and trunk, storefront, knowledge base — what the words in the panel and help mean
- What's new Platform release notes with rollout dates: what appeared and what changed by month, with links to help articles