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For workshops, service centers and repair specialists

Book consultations and device intake visits

Clients choose when to bring a device or discuss a fault. Staff review and reschedule appointments in the journal, while repairs follow the workshop’s separate process.

Basic booking is free; email automation, AI and payment services have separate terms.

Start with consultations or device intake using Services by appointment.

Available now: intake booking through Services by appointment. Device registers, serial numbers, repair stages, parts and warranty jobs are not a ready-made industry workflow.

  • Separate consultation and intake durations
  • Specialist schedules with breaks
  • Rescheduling and visit outcomes

Where booking helps a workshop

Available today

  • Consultations before handing over a device
  • Scheduled intake with a responsible employee
  • Visits to discuss diagnostic results

Outside the current workflow

  • End-to-end repair jobs and stage tracking
  • Device registers by serial number or IMEI
  • Parts reservation, warranties and automatic repair-ready messages

From a first visit to workshop requirements

Your data and pricesTest before migrationConnections vary by country and plan
a defined service
Consultation
hours and availability
Specialist
time and client contacts
Visit
a new date in the journal
Reschedule

How your team works

Separate appointment purposes

  • Initial consultation service
  • Device intake service
  • A duration for each
Where to start →

Organize intake hours

  • Responsible employee’s schedule
  • Breaks and date exceptions
  • Buffer between clients
Where to start →

Let clients book

  • A booking-page link
  • Widget on the workshop website
  • Accepted bookings checked in the journal
Where to start →

Manage visits

  • Check scheduled times
  • Reschedule or cancel bookings
  • Record attendance or a no-show
Where to start →

Workshop launch checklist

Avoid false time promises

Phone intake and consultation describe visits. Do not call a time slot a 30-minute repair unless that is a guaranteed separate service.

Actual intake hours

Enter hours when a specialist can receive clients, rather than the workshop’s entire opening period.

Device handover procedure

Decide where to record accessories, condition, serial number and approval of work. Booking does not replace these documents.

Follow-up after diagnosis

Assign responsibility for agreeing prices and deadlines. No automatic booking-to-repair handoff is promised.

Your first workflow

  1. 1

    Separate visit types

    In Services by appointment, create consultation and device intake as different services if their durations differ.

  2. 2

    Assign intake staff

    Set employee hours, breaks and a buffer. Check the workshop time zone and days without intake.

  3. 3

    Test booking and rescheduling

    Submit as a client, wait for confirmation and find the visit in the journal. Handle intake documents and repair jobs through your separate process.

Try your own example

Product steps, not testimonials or promised results.

From booking to separately documented intake

A documented sequence for your own test. A booking does not automatically create a device record or repair job.

  1. 1

    Staff open intake hours

    Add a service, schedule and breaks. Set the time required for a consultation or device handover.

    First day for services →
  2. 2

    Client books a visit

    Submits through a link; staff check confirmation and the journal time.

    Check a booking →
  3. 3

    Workshop receives the device

    Staff record accessories and repair terms separately. The journal records only the visit outcome.

    Record the visit →

Today’s work and future repair operations

Now: consultation before handover

Set aside time to discuss a fault in person. Clients choose a time; staff see the visit and clarify details at the meeting.

Now: organized intake

Spread visits across the day so staff can check accessories and complete the workshop’s own documents separately from the journal.

Development proposal: full repair cycle

Devices, intake documents, diagnosis, approval, parts and collection are requirements for a future industry workflow. This is a proposal for scoping, without a promised delivery date.

Example situations. Measure time and costs with your own operations.

What it costs

What it costs

The basic appointment journal is free. Account limits, automation and provider services have separate terms.

Features and terms

  • The basic intake journal and online booking are free
  • Catalog and location limits depend on your account plan
  • Email automation, AI and payment services have separate terms
  • This page does not claim ready repair management or quote its price
All plans and the feature comparison → Discuss setup and costs →

What you can start for free

Basic booking, the journal and specialist assignment are free. Device records and repair jobs are outside this workflow.

Set up workshop appointments

Start with consultations or device intake using Services by appointment.

What to consider before you start

  • The journal describes a person’s visit. Appointment status is not the repair status of a device.
  • Serial numbers, IMEI, accessories, diagnostics, parts and warranty cases have no confirmed industry workflow here.
  • Staff handle intake documents, work approval and repair-ready messages through a separate process.
  • Resources and visit series are beta. Online deposits require a supported connected payment provider.

Test your workflow and required connections before migrating data.

Frequently asked questions

Can I manage an entire repair here?

This page offers consultation and intake appointments. A complete repair cycle with a device, job, parts and collection requires a separate industry implementation.

Where should serial numbers and accessories go?

Use your existing device register and intake documents. A visit comment does not replace a device record or confirmation of handover.

Can clients be told when a repair is ready?

No automatic connection between repair status and messages is promised here. Staff remain responsible for readiness and communication in the separate repair process.

Can a client book collection?

Yes, as a separate visit with a service, specialist and time once the device is ready. Booking itself does not check readiness or close the repair job.

Which profile should I choose?

Choose Services by appointment. Create one consultation or device intake service, add a specialist and test booking by link.

Details for every screen are in the help centre. Where to start →

Start with an agreed intake time

Set up one service, a specialist’s hours and a test visit. Then share the workshop booking link with clients.

Start with consultations or device intake using Services by appointment.